WHERE IS MY ORDER SHIPPED?

Since a lot of good and inexpensive goods are produced in China, most of the items on our website are produced in and sent from China to the whole world, and a small part is from Hong Kong.

 

HOW TO TRACK MY ORDER?

If you have created registered an account you can simply log in and check your order status under "my account".


HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE?

We use Air Parcel Register shipping method: 

  • Air Parcel Register shipping takes 10-25 business days.

ABOUT CUSTOMS TAX?

Taxes may apply for imported goods/services and is regulated by the country law. Corachic is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.

 

HOW DO I EXCHANGE AN ITEM/ORDER?  

You can exchange a purchased product within 7 days after the package is deliveredIf 7 days have gone by since package delivered, unfortunately we can’t offer you a refund. Please note that the cost of shipping return is paid by you.

Please note that the tracking number of shipping return should be sent to us within 3 days after we sent you the return address, or the process of canceling the order will be cancelled.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To exchange an item or order, contact us using our contact page and we will provide you with our current return address.


HOW DO I RETURN AN ITEM/ORDER?

You could return items to us if you do not satisfied with it. Our return policy is to contact us within 7 days after the package is delivered. If 7 days have gone by since package delivered, unfortunately we can’t offer you a refund. Please note that the cost of shipping return is paid by you.

Please note that the tracking number of shipping return should be sent to us within 3 days after we sent you the return address, or the process of canceling the order will be cancelled.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted; Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

To return your product, contact us using our contact page and we will provide you with our current return address.

 

HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?

We will process your refund request shortly after being informed of your intentions. However, the estimated time for the refund to return to your account is based on the payment method you selected when placing your order. Below please find enlisted the most common processing times:

Payment Method Refund Time Once Approved
PayPal Express Checkout Within 2 business day
Qiwi, Webmoney, Yandex,iDEAL, Giropay, CashU, Sofort. Within 4 business days
Boleto Within 14 business days
Western Union Wired Payment Within 4 business days
Credit Card Refund within one business day, but bank processing may take 7-14 natural days to show in your account